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Susan Hill's avatar

Oops..in the run up to one Christmas, and orders were so high I had to reprint. So many were returned it nearly bankrupted the business. I never made that mistake again.

Susan Hill's avatar

I think I'm right in saying that no other retail sector can return items, not because they're damaged or faulty, but just vecause they haven't sold. When I was a small publisher, ten plus years ago & counting backwards, I had a sudden & unexpected hit one Christmas, and the

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